Support
For product questions, account access, billing, privacy requests, data requests, safety concerns, or general support, contact [email protected].
Include the email address on your DietWings account, the feature or page involved, the relevant payment or invoice reference if applicable, and a clear description of the issue.
Company information
DietWings is operated by Isentró Kft, registered at 1082 Budapest, Corvin sétány 6, 8th floor, unit 4, Hungary.
Response expectations
We review support messages based on urgency, account impact, billing impact, privacy impact, and product severity.
Do not send passwords, payment card numbers, private wallet keys, medical records, or other unnecessary sensitive information through support messages.
Important safety note
DietWings is not an emergency service, healthcare provider, registered dietitian service, or medical advice provider.
For urgent medical issues, allergic reactions, food poisoning, eating-disorder emergencies, or other immediate health concerns, contact local emergency services or a qualified health professional.
